The 5% on your withdrawal
It is a withholding tax on disbursements. It is not an excise duty, whatever the popular Kenyan guides say. The excise duty is 5% too, but it sits on your deposit, at the other end of the transaction. Both charges being 5% is why the confusion is so persistent, and it matters because it changes what you are looking for when you try to reconcile a payout.
What changed in 2026
The rate stayed at 5%. The trigger widened. Previously the tax attached to money withdrawn from a betting wallet. The Finance Act 2026 redefined withdrawals as money, cash equivalent or money's worth paid or disbursed to the player's account. Commentary describes this as sealing a loophole: players had been deferring the tax point by placing further bets from their winnings rather than withdrawing.
The compounding people are angry about
Deposit and the 5% excise applies. Withdraw and the 5% withholding applies. A player who tops up and takes the money back out without placing a bet has met two 5% charges on the same funds. That is the arithmetic behind the phrase tax on losing, and Kenya's Parliamentary Budget Office made the same point in Budget Watch 2025.
“The lack of clarity and perceived unfairness could not only push players away from regulated platforms but also undermine the very revenue goals the government hopes to achieve.”
If the deduction looks wrong
- Screenshot the payout confirmation and the M-Pesa message, with timestamps.
- Work out which charge you are looking at. A deduction at deposit is excise. A deduction at payout is withholding.
- Ask the operator in writing for the deduction basis. A licensed operator should be able to state it.
- If they will not answer, the GRA player-redress channel exists for licensed operators. Reg. 103 requires licensees to run an approved internal dispute mechanism first.
- For a missing M-Pesa credit rather than a tax question, Safaricom 100 can trace the transaction.
Is this a final tax or do I still file
Unresolved. Some practitioner commentary suggests final-tax treatment. KRA's general FAQ treats withholding on winnings paid to residents as final, but it predates two Finance Acts. Get advice.
Do offshore operators deduct it
They have no Kenyan licence and therefore no Kenyan withholding obligation. That says nothing about what you may owe. Do not read an absence of deduction as an absence of obligation.
I was taxed even though I lost overall. Is that right
On the mechanism, yes, and that is the design people object to. The charge attaches to the movement of money, not to whether you finished ahead.